Terms and Conditions

I understand—we'll keep the language focused on the customer relationship and the brand promise rather than the legal/government jargon. This makes the page feel more like a "handshake agreement" between PickyFresh and the buyer.

Here is a simplified, approachable version of the Terms for your Greece-based shop:

Our Terms of Service

Updated: May 2026

1. The PickyFresh Pre-Order

PickyFresh is currently in its debut phase. When you place a pre-order, you are reserving your box from our very first batch.

  • Payment: We collect payment at checkout to secure your spot in the production line.

  • Timeline: We aim to ship all pre-orders by the date listed on the product page. If there is a delay in the harvest or production, we will email you immediately.

2. Quality & Ingredients

We take pride in our 7-ingredient recipe.

  • Because we use real Greek honey, olive oil, and fruit, you may notice slight variations in the color or texture of each batch. This is a natural result of avoiding artificial dyes and stabilizers.

3. Shipping from Greece

Every order is packed and sent directly from our warehouse in Greece.

  • Once your order is ready, you will receive a tracking number so you can follow its journey to your door.

  • Please ensure your shipping address is correct, as we want to make sure your fresh snacks arrive at the right place.

4. Cancellations & Returns

  • Pre-Orders: You can cancel your pre-order for a full refund at any time before we ship it. Just contact us from CONTACT US page in header and footer

  • Returns: Because our products are fresh food, we cannot accept returns once the package is opened. However, if your box arrives damaged, please let us know within 48 hours so we can make it right with a replacement or a refund.

5. Your Privacy

Your information is only used to get your snacks to you and to keep you updated on your order. We will never sell or share your personal details with outsiders.

About Us

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